1. Introduction

SweepHome ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sweephome.co.uk ("Site").

2. Information We Collect

2.1 Personal Information

We may collect and process the following data about you:

• Name, email address, and phone number
• Billing and payment information
• Service address and property details
• Booking history and preferences
• Communication preferences

2.2 Technical Information

When you visit our website, we may collect:

• IP address and browser type
• Device information
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage our cleaning services
• To process payments and bookings
• To communicate with you about your bookings
• To improve our services and website
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract (providing our services)
• Legal obligation (e.g., tax and accounting requirements)
• Legitimate interests (e.g., improving our services)
• Your consent (for marketing communications)

5. Data Sharing and Transfers

We may share your personal data with:

• Our cleaning staff (only necessary information)
• Payment processors (e.g., Stripe)
• Service providers (e.g., email services)
• Legal authorities when required by law

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies

Our website uses cookies to improve your experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions or comments about this policy, you may contact us at info@sweephome.co.uk or by mail at 60 Thames Street, Windsor, England, SL4 1TX, stating "Privacy Policy Inquiry" in your correspondence.